Last updated: April 4, 2025
1. Introduction
At Barons Transport Ltd ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our chauffeur services, visit our website, or interact with us in any way.
2. Information We Collect
We may collect several types of information, including:
- Personal Information: Name, email address, phone number, billing address, and payment details.
- Booking Information: Pickup and drop-off locations, travel dates and times, service preferences.
- Device Information: IP address, browser type, operating system, and other technical information.
- Location Data: With your consent, we may collect precise location data to provide better service during pickups.
3. How We Use Your Information
We use the collected information for various purposes, including:
- Processing and managing your bookings
- Communicating with you about your services
- Processing payments
- Improving our services and customer experience
- Sending promotional content (with your consent)
- Complying with legal obligations
4. Sharing Your Information
We may share your information with:
- Our drivers and operators who fulfil your booking
- Payment processors to complete transactions
- Service providers who help us operate our business
- Legal authorities when required by law
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your GDPR Data Rights
Under the UK General Data Protection Regulation (UK GDPR), you hold strict rights over your personal data:
- Right of Access: Request copies of your personal data.
- Right to Rectification: Request correction of inaccurate personal data.
- Right to Erasure (Right to be Forgotten): Request deletion of your personal data.
- Right to Restrict Processing: Request restrictions on how we process your data.
- Right to Data Portability: Request transfer of data we have collected to another organisation.
- Right to Object: Object to our processing of your personal data.
7. Cookies Policy
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this privacy policy, please contact us at:
- Email: info@baronstransport.com
- Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
- Phone: +44 020 8997 7103